Quality Policy of ISOMED PHARMA is focused on providing high quality products and services to its customers for the distribution and handling of breath tests for diagnosis of digestive diseases, breath samples analysis and marketing of medical devices and medical equipments.
ISOMED PHARMA develops in its own facilities a Quality Management System (QMS), under UNE-EN ISO 9001:2008 requirements, which provides a framework for establishing and reviewing quality objectives. The aim is to manage a sustained suitability of the QMS.
Senior Management of ISOMED PHARMA reiterates its commitment to Full Quality Service with all customers, employees, suppliers and society, establishing the following principles:
- Understand the current and future needs of our customers, meeting their requirements and making continuous efforts to exceed their expectations.
- Providing excellent products and quality services to our clients, including delivery activities and subsequent to it.
- Comply strictly with applicable laws and regulations, as well as other requirements to which the Organization subscribes.
- To promote awareness and training among our employees as well as communication with suppliers and subcontractors
- Provide our staff a proper work environment that fosters the development of personal skills and teamwork, to ensure that staff is involved in the performance and achievement of the organization’s objectives.
- Implement a program of continuous improvement of the QMS to increase efficiency and better meet the needs and expectations of all stakeholders.
Senior Management expresses its commitment to communicate this policy and establish appropriate mechanisms for its understanding.